TeamServ Terms of Service

Who We Are

TeamServ is operated by Alexander Landaverde / GrowSoft. These Terms govern your access to TeamServ's field-service estimating, customer, approval, job, reminder, and billing workflow.

Questions about these Terms can be sent to support@teamserv.org.

Using the Service

You are responsible for the information you submit, the decisions you make with the service, and the people you invite to use your workspace or shop account.

Do not use the service for unlawful activity, to upload malicious files, to interfere with the service, or to access another customer's workspace without permission.

Accounts And Access

You are responsible for keeping your sign-in method and devices secure. If you believe your account was accessed without permission, contact us promptly.

We may suspend or limit access when needed to protect the service, other customers, payment integrity, or legal compliance.

Plans, Trials, And Billing

TeamServ offers Free and Pro. Pro is $79/month with a 14-day Pro trial through Stripe Checkout; yearly checkout may be offered when configured.

Payments and billing details are handled through Stripe. Prices, trials, and plan availability may change prospectively, but we will not intentionally change completed billing records.

Customer Content

The service may process app-specific records and files, including Google sign-in: account identity and workspace access, customer and estimate records: customers, estimates, line items, approvals, jobs, reminders, and workspace settings, Stripe billing: checkout, subscription, customer portal, payment method, invoice, and webhook records, SES transactional email: operational email delivery such as approvals, reminders, and account messages, and GA4 analytics: site and product usage measurement when analytics is enabled.

You keep responsibility for your customer, quote, estimate, model, and business content. You grant us permission to host, process, transmit, and display that content only as needed to operate, secure, support, and improve the service.

No Professional Advice

The service helps organize business workflows, quotes, estimates, checkout, and related records. It does not replace your professional judgment, code compliance checks, customer approvals, tax advice, safety review, or legal review.

No Warranties

The service is provided as is and as available. We do not promise uninterrupted service, error-free output, a particular business outcome, or that generated records will meet every legal, trade, accounting, or customer requirement.

Limitation Of Liability

To the fullest extent allowed by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption.

To the fullest extent allowed by law, our total liability for all claims related to the service is limited to the amount you paid us for the service in the three months before the event giving rise to the claim.

Disputes

Texas law governs these Terms, without regard to conflict-of-law rules. Before filing a claim, email support@teamserv.org and give both sides a reasonable chance to resolve the issue informally.

Claims must be handled individually, not as a class or representative action. Either side may use small-claims court when available, and either side may elect individual arbitration for a dispute that cannot be resolved informally.

Changes

We may update these Terms as the service changes. The posted last updated date shows when the current version took effect. Continued use after an update means you accept the updated Terms.